Whilst Flotek Group Limited makes every attempt to ensure the quality, reliability and timeliness of the information contained within the Customer Portal, users should not rely upon this as a substitute for their monthly airtime invoice provided by Flotek Group Limited.

Please be aware that Unbilled usage can be up to 48 hours behind, sometimes longer particularly when roaming on a foreign network.

Unbilled usage charges are not final and could be re-rated at the end of the billing month in accordance to the bundled service(s) you have in place.

Flotek Group Limited does not guarantee the accuracy or validity of the information on this system for the reasons stated above, and will not be held responsible for any loss or damages, however arising, from the use of, or reliance on this information.

Alerts against usage are provided by Flotek Group Limited with best endeavours are and not guaranteed. Alerts are produced after call files are processed and we are reliant on the networks to provide these in a timely manner. It is advised that alerts are used as a guide and accurate monitoring of usage should be performed via handset apps or mobile device management solutions.

Unauthorised access to or misuse of this system is prohibited.